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 Repairs

Hawker Richardson provide a repair service for a comprehensive range of tools including pneumatic and electric tools, including some that they don't even sell.

We understand how important it is for you to continue usng your tools, ensuring there is minimal distruption to production.  

Some of the brands we offer the repair service for:

  • Cooper 
  • Stanley
  • Fiam
  • Sugino
  • Transmax
 
  • Kolver 
  • Cleco
  • Vision Engineering
  • Apex
  • Weber
 

Have something that you'd like Hawker richardson to repair?

  1. Fill in the RMA form including your contact details here 
  2. Arrange for the item to be dropped off or posted to our office in Melbourne
  3. We will contact you when we have an estimate for the repair
   

Frequently Asked Questions (FAQs) 

1. How long does a repair usually take?

This can range from 1 week to 4-6 weeks depending on the lead time of the spare parts

2. How much will the repair cost?

This range will be between $100 to $2-3K depending on the issue with the tool and what parts are required.  However, we will contacts you with a price before we order the parts to gain approoval.

3. What products can you repair?

We repair a comprhensive range of products (pneumatic tools, electric tools) and from different suppliers (Cooper, Stanley, Fiam, Sugino, Transmax, Desoutter Medical and also suppliers that we are not distributor for Desoutter Pneumatic tools, Shinano etc)

4. How do i send the product to Hawker Richardson? 

If you are local to Melbourne, you can drop it off at our office, but most people choose to get it couriered to our office.  Address: 75-77 Westgate Drive, Altona North, Victoria, 3025.  Please ensure you contacts us and follow the step above, before sending us your product for repair. 

5. Do you offer service and maintenance? 

Hawker Richardson regulary visits customers on-site to service their electronic production equipment, ensuring it continue to function optimally.  For more information, visit our main service page using the link below. 
  
Contact us about repairs>     

Visit our Service page