Servicing and Maintaining your Systems
Hawker Richardson is committed to providing quality service to meet our customers’ individual needs. All service technicians undertake regular manufacturer and in-house training, and draw upon years of industry experience to offer service and support that is second to none. Our extensive inventory of genuine OEM parts are sourced nationally and internationally, with fast and reliable delivery to keep machine downtime to a minimum.
Ad hoc Service Requests
Hawker Richardson is happy to service your electronic production equipment, whether it’s a screen printer, pick and place or reflow oven. With years of experience, our service team can service your system efficiently, ensuring that its operating optimally whether it’s on an ad hoc basis or within our planned service and maintenance programme.
For more information, take a look at our frequently asked questions below.
Planned Service and Maintenance Programme
At Hawker Richardson, we understand that your equipment is your livelihood. Which is why we offer tailored planned maintenance programmes to keep your equipment running at its best.
Just like a car, all machinery requires regular servicing and maintenance. It also requires specific attention and care at different stages throughout its lifetime.
Our experienced service team will create a tailored service and maintenance plan to suit your business, equipment and working conditions. Planned maintenance aims to diminish downtime completely and can include adjustments, cleaning, calibration, repairs and replacements.
The Many Benefits of Planned Maintenance Programmes
Planned maintenance is much cheaper than the cost of a breakdown and the loss of productivity. It’s also the most effective way of extending the life and performance of your equipment, ensuring you get the most out of your investment.
Frequently Asked Questions (FAQs)
1. How long does a service take?
2. What does it include?
3. Do I need to order parts in advance?
4. How far in advance do I have to book it?
5. Will I get a logbook?
6. Will I get reminders?
7. How often do I need to service my system?
8. Why does the system need servicing so frequently?
9. Can I save money by getting more than one machine serviced during the same visit?
Don’t delay. Contact Hawker Richardson today and speak to us about a tailored program suited to your unique business needs. Phone 1300 36 00 31 or complete the form below.
To book a service or for more information, complete the form below or contact our Service Department on 1300 36 00 31.